Need help?

Please refer to the resources below to see how VitalChek can assist you:

Frequently Asked Questions
How to Contact VitalChek
Order Status Update
About VitalChek
VitalChek Link Information
Public Relations Information
Employment Opportunities

Frequently Asked Questions - FAQ

For any questions you may have regarding VitalChek services, please refer to our Frequently Asked Questions.

Answers to questions we often receive:

• How long will it take to order and receive a certificate, and how much does it cost?
• Am I entitled to order a birth certificate for any of my relatives (such as parent, grandparent, sibling, child, spouse), or are there limitations?
• What is the status of my UPS/Federal Express order?
• What is the status of my regular mail order?
• Is the certificate I ordered a certified document?
• What forms of payment does VitalChek accept?
• I need a vital record sent to me overnight. Can VitalChek help?

If these answers to our most common questions do not help you, please use the search box to locate answers for your specific questions, using a particular topic, word, or phrase.

How to Contact VitalChek

If you have a question regarding VitalChek services, please refer to our Frequently Asked Questions section first.

If you are still unable to find an answer to your question after searching the most often asked questions, you can e-mail VitalChek by clicking on the "Ask a Question" tab that will appear at the top of the page after your initial search in the Frequently Asked Questions section.

Order Status Update

Have you already placed an order through VitalChek and want to know the status of your order? Click on the following link to check your VitalChek Order Status.
**Please note - to retrieve your order status, you will need your complete order number from your order confirmation.

About VitalChek

VitalChek is proud to be America’s leading source for express birth certificates and other vital records. We are a government authorized service, partnering with over 350 vital record agencies nationwide. We provide a secure and convenient online solution to help you find the certificate you need.

VitalChek is a ChoicePoint company. Click on the following link for more information about VitalChek and the services we provide.

VitalChek Link Information

If you are interested in displaying a VitalChek.com link on your Web site, you can find more information about our link program at our VitalChek Link Information page.

Public Relations Information

If you are interested in featuring VitalChek in an article or news media publication, you can find more information at our Public Relations Information page.

Employment Opportunities

If you are interested in employment opportunities at VitalChek, you can find more information at our Employment Opportunities page.