Privacy Policy

Last updated: June 25, 2019


1. About this Privacy Policy

This privacy policy explains how the personal information collected when you use the websites, applications and other services that post a link to this privacy policy (each, a “Service”) will be received, used, stored, shared, transferred and processed by the LexisNexis company that owns or administers the Service (“LexisNexis” or “we”), as well as your rights in determining what we do with the information that we collect or hold about you. This privacy policy may be supplemented by additional privacy terms or notices set forth on certain areas of the Service.

This privacy policy does not apply to Web sites, applications or mobile platforms that are not linked to this privacy policy or to those operated by third parties. We encourage you to review the privacy policies posted on those Web sites, applications and mobile platforms.

2. Collection of Information

The Service collects information from you in two ways: directly from your input and automatically through the Service’s technologies.

a. Information provided by you

The types of personal information that the Service collects directly from you may include the following as well as any other information type that we expressly ask you to enter and submit to the Service:

b. Information Collected Automatically

The Service and our partners also automatically collects, through its servers and the use of cookies and similar technologies such as beacons, scripts, and tags, information that tells us how you use the Service and may include:

We may use and disclose information that does not reveal your identity or permit direct association with any specific individual, such as browser and device information, usage data and aggregated information, for any purpose, except where we are restricted by law.

If we combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.

You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service.

We partner with a third party to manage our advertising on other sites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of VitalChek interest-based advertising click here. Please note you will continue to receive generic ads.

3. Use of Your Information

We use your personal information to:

4. Disclosure of Your Information

We do not share, sell, rent or trade your personal information with third parties for their promotional purposes. We share you personal information according to this privacy policy, with your consent or as necessary to provide you the products or services you request, meeting our operation and business needs.

We share your personal information with our affiliates, service providers, and data providers, including government agencies, to assist us with producing and delivering the Service, developing and operating our businesses, systems, applications, products and services, processing payments, providing technology functions and customer support, and marketing, promotion and communications.

We may also share your personal information with:

We also may disclose your personal information:

The Service may let you post and share personal information, comments, materials and other content. Any information you post or disclose publicly may be collected and used by others, may be indexable by search engines, and might not be able to be removed. Please be careful when disclosing personal information in these public areas.

5. Children’s Privacy

We do not knowingly collect information from children under the age of 13 or target the Service to children under 13.

6. Your Choices and Communications Preferences

You can manage your communications preferences when you register with the Service, by updating your account preferences, by using the “opt-out” or unsubscribe mechanism or other means provided within the communications that you receive, or by contacting us. We reserve the right to notify you of changes or updates to the Service whenever necessary.

We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.

7. Access to and Accuracy of Your Information

We respect your control over your information and, upon request, we will confirm whether we hold or are processing information that we have collected from you. The Service may allow registered users to directly access the account information they provided and make corrections or updates to that information upon login at any time. The accuracy of such information is solely the responsibility of the user.

You may also request access to and correction of other personal information about you that you have directly provided to us through the Service. You may also request to review, delete and correct any of that personal information which is stored and readily accessible for such review and/or correction, subject to the LexisNexis consumer choice policies and applicable law. For instance, information you provide for making a payment to a government agency or requesting a vital record may be transmitted to the appropriate government agency in real time rather than being stored, and therefore not readily accessible for review or correction. Certain transactional information pertaining to the order of a vital record is stored for a period of 13 months and not subject to deletion during this time period.

To protect your privacy and security, we may require you to verify your identity. The personal information you directly provide us for the purposes of verifying your identity is typically not stored, but transmitted to the appropriate government agency directly to process your request, and therefore not readily accessible for review or correction. We will respond to your access or deletion request within a reasonable timeframe.

If you request to deactivate your account or delete your personal information, we will endeavor to fulfill your request in accordance with our policies but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations.

Access to or correction of personal information that LexisNexis may gather from public records and other sources is subject to applicable laws and our consumer choice policies.

Please note that for personal information about you that we have obtained or received for processing on behalf of a separate, unaffiliated entity--which determined the means and purposes of processing, all such requests should be made to that entity directly. We will strive to honor and support any instructions they provide us with respect to your personal information.

8. Data Security

We use a variety of generally accepted administrative, physical and technical security measures intended to safeguard your personal information. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL) or an industry equivalent. If you have questions about the security of your personal information, or if you have reason to believe that the personal information that we hold about you is no longer secure, please contact us at

9. Cross-Border Transfer of Personal Information

Only as necessary to process your request or facilitate other purposes described in this privacy policy, your personal information may be transferred to and stored and processed in countries outside of your country of residence, which may have different personal data protection rules than in your country. By using the Service you consent to the transfer, storage and processing of your personal information to and within facilities located in the United States and other countries.


We may change this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

11. Contact

If you have any questions, comments or requests regarding this privacy policy or our processing of your information, please contact:

LexisNexis VitalChek Network Inc.

Attention: Privacy Manager

PO Box 1703

Brentwood, TN 37024-1703

Telephone: 1-800-669-8313 ext. 86885


If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at